FAQ – mysticbracelet

FAQ - MysticBracelet.com

Here are some common questions our customers might have when ordering or using our bracelets:

Ordering & Shipping

How long does it take to process and ship my order?

Orders are typically processed within 1-3 business days. Shipping times vary depending on your location and the shipping method chosen at checkout.

Do you ship internationally?

Yes! We offer international shipping. Delivery times and costs vary depending on your country.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor your package’s journey.

What if I need to change my order or shipping address?

If you need to make changes, please contact us as soon as possible at info@mysticbracelet.com. If your order has not yet shipped, we will do our best to accommodate your request.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery, provided the bracelet is unused and in its original condition. Custom-made or personalized items may not be eligible for return.

Product & Material

What materials are used in Mystic Bracelets?

Our bracelets are handcrafted using natural crystals and genuine Ammolite, a rare gemstone found only in Alberta, Canada. Each bracelet also contains an NFC tag embedded in a specially designed resin with Ammolite.

Is the Ammolite real?

Yes! We use authentic Ammolite, a naturally occurring, rare organic gemstone known for its vibrant iridescence and energy-enhancing properties.

Are the bracelets handmade?

Yes, each Mystic Bracelet is handcrafted with care to ensure high quality and unique energy alignment.

How do I choose the right size?

Our bracelets come in Small (S), Medium (M), and Large (L) sizes. Please refer to our size guide on the product page to find your perfect fit.

NFC Technology & Functionality

How does the NFC feature work?

Each bracelet has an NFC tag embedded in the Ammolite charm. When the charm touches the NFC tag, a message or personalized guidance will appear on your phone’s screen.

Which devices are compatible with Mystic Bracelets?

Our NFC technology works with:

✔ iPhones 11 and newer

✔ Android devices with NFC functionality enabled

How do I use my Mystic Bracelet to receive a message?

Simply tap or bring the Ammolite charm close to the NFC tag on the bracelet. Your phone will recognize the tag and display a message through your browser.

My phone isn’t detecting the NFC tag. What should I do?

• Make sure your device supports NFC and that NFC is enabled in your settings.

• Try tapping different areas of your phone on the charm (NFC readers are located in different spots on various models).

• If using an iPhone, ensure your screen is on and unlocked while tapping.

• If issues persist, try restarting your phone and retrying.

Do I need an app to use the NFC feature?

No! The NFC feature works directly with your phone’s built-in NFC scanner—no additional app is required.

Will the NFC tag wear out over time?

No, NFC tags are durable and designed to last. However, to ensure longevity, avoid exposing your bracelet to extreme heat, excessive moisture, or harsh chemicals.

Care & Maintenance

How should I care for my Mystic Bracelet?

• Keep your bracelet dry and clean—avoid wearing it while swimming or showering.

• Store it in a soft pouch or jewelry box when not in use.

• Clean gently with a soft cloth; avoid harsh chemicals or ultrasonic cleaners.

Can the bracelet get wet?

While our bracelets are made with high-quality materials, we do not recommend submerging them in water, as prolonged exposure can affect the durability of the natural crystals and Ammolite.

Customization & Special Requests

Can I customize my bracelet?

At this time, we do not offer full customization, but we are exploring personalized options in the future!

Do you offer gift wrapping or special packaging?

Yes! We offer gift-ready packaging and can include a personalized note upon request.

More FAQs – Using Your Mystic Bracelet

How do I use my Mystic Bracelet to receive a message?

Follow these simple steps:

1️⃣ Tap your phone to the Ammolite charm

2️⃣ Hold for 3-4 seconds, then click the link that appears

3️⃣ Receive your answer and daily Bible verse

Do I need to install an app to use the NFC function?

No, the NFC feature works directly through your phone’s built-in NFC scanner—no extra app is needed. Just tap and receive your message!

What if my phone doesn’t detect the NFC tag?

• Ensure your device is NFC-compatible (iPhone 11 or newer, or an Android phone with NFC enabled).

• Make sure NFC is turned on in your phone’s settings.

• Try different positions on the phone—NFC readers are in different locations depending on the model.

• If using an iPhone, ensure your screen is on and unlocked while tapping.

• Restart your phone and try again if necessary.

Will I get a different Bible verse each time I tap?

Yes! Every time you tap your phone to the Ammolite charm, you will receive a new Bible verse for daily inspiration and guidance.

Can I use my bracelet offline?

No, an internet connection is required to load the Bible verse and message through your phone’s browser.

Can multiple people use the same bracelet for messages?

Yes! Anyone with an NFC-enabled phone can tap the Ammolite charm and receive a message, making it a great shared spiritual tool.

Will the NFC feature stop working over time?

No, NFC tags are designed for long-term use. Just handle your bracelet with care, avoiding extreme heat, water exposure, or strong impacts.

If you have more questions, feel free to contact us! Enjoy your Mystic Bracelet and receive daily divine guidance.